Integration overview
About
Clickstay is a website for holiday rentals, offering the same properties as Airbnb, Booking.com, and Vrbo, but at lower prices. As a low-cost booking platform, Clickstay does not charge service fees to users or high commissions to owners, ensuring that these savings make it unlikely to find the same rentals for less elsewhere.
Clickstay Journey. Clickstay is one of the original and trusted direct bookings holiday rental sites, saving users money by eliminating booking and service fees for almost all properties. Its goal is to create the world's best and cheapest holiday rentals site, connecting guests and owners while offering a secure, user-friendly payment system.
Established and Evolving. Starting as Villarenters in 2003, Clickstay led the way with secure online payments. In 2014, it rebranded to Clickstay, expanding beyond villas. Now a trusted UK platform with hundreds of thousands of happy holidaymakers, Clickstay continues to grow and evolve.
Challenging the Status Quo. Clickstay believes the existing model from Airbnb, Booking.com, and Vrbo is flawed: these platforms control communication, impose high fees on owners, and charge guest service fees that can increase costs by up to 25%. Clickstay simplifies comparing prices and reading past reviews for the same listings on Airbnb, Booking.com, and Vrbo.
Embracing Change. Clickstay aims to facilitate easy connections between guests and owners, encouraging direct communication and booking, all while eliminating guest service fees. This approach makes holidays more affordable and ensures owners receive their fair share.
The Best Direct Bookings Site. With a relaunch focused on 100% direct bookings, users book directly with owners and agents with no service fees. Clickstay secure payment system and clear booking contracts ensure both parties can be confident of a great experience.
Minimum requirements to connect
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Minimum number of properties: 1
Integration model
| Sync type | PULL |
| Static data sync | Static data is pulled by Clickstay with the frequency between 24 hours and 7 days |
| Availability, Rates & Inventory sync | ARI data is pulled by Clickstay every 3 hours |
| Instant bookings | Yes |
| Booking requests | No |
| Quote requests | Yes (availability and pricing) |
| Reservation sync | PUSH |
| Reservation modifications |
Reservation modifications via Rentals United are not synchronised with Clickstay. The property manager modifies the booking in Rentals United and needs to contact Clickstay about the changes. Modifications cannot be made on Clickstay. |
| Reservation cancellations |
The property manager needs to contact Clickstay to cancel the reservation. |
| Cancellation penalties |
Provided the property manager is on direct payment via Stripe and not on Clickstay payment method, Clickstay and Stripe payment fees are non-refundable. There is a £50.00 cancellation fee if the owner is on Clickstay payment method, plus Clickstay fees are non-refundable (refunded by the owner). |
Additional info
| Accepted locations | Worldwide |
| Target guests | Mostly families, but Clickstay offers accommodations for all types of travellers |
| Origin of the guests | N/A |
| Long stays (more than 30 days) | Yes |
| Channel website | |
| Affiliate channels | Muchosol |
Inventory type
| Pick & Choose | Clickstay only accepts self-catering properties |
| Multi-units | No |
Channel performance
| Top location | Spain, Florida (USA), Portugal, Turkey, Cyprus, Malta, France |
| Top inventory type | Primary inventory are private and shared pool villas, and private and shared pool apartments. Clickstay also has houses and apartments without pools, especially close to golf courses, beaches and for city breaks. |
| Top performance season | Clickstay receives bookings throughout entire year, but periods that stand out are end of December (around Christmas), May, June and July |
| Key amenities | Private and shared pools |
| Best practices |
Complete the owner profile Log in regularly Share links from platforms (Airbnb, Booking.com, Vrbo) Property promotion Direct payment method |
Charges & Payments
| Charging party | Booing payments are made via Clickstay directly to owner/manager/agent’s Stripe account |
| Credit card details | N/A |
Commission
| Commission | 3% (+ Stripe fees) |
| Commission charging | Commission is charged per payment (total amount of deposit and balance - taxes not included) made via the website |
| Commission application | Commission is charged from the payment made (not added on top) |
Contract & Onboarding
| Average onboarding time | Up to 1 week |
Contact & Support
| Support email for property managers |
support@clickstay.com support@rentalsystems.com |
| Response time | No longer than 24 hours |